Effective Date: February 2, 2026
These Terms and Conditions (“Terms”) govern the use of services provided by Northpoint Acquisition Systems (unregistered business) (“we,” “us,” or “our”), operating in Quebec, Canada.
By accessing our website or using our services, you (“Client”) agree to be bound by these Terms.
1. Eligibility
Our services are provided exclusively to businesses. Individuals or consumers are not permitted to use our services.
2. Services
Northpoint Acquisition Systems provides reputation management and Google Reviews–related services, including but not limited to:
Review request automation
SMS and email follow-ups
Dashboards and reporting
Analytics and performance tracking
Services may include one-time setup fees, recurring subscriptions, or both, as agreed with the Client.
3. Payments
Setup fees are non-refundable.
Subscription fees are billed on a recurring basis.
Subscriptions may be canceled at any time; no prorated refunds are provided for unused periods.
Failure to pay may result in suspension or termination of services.
4. Client Responsibilities
The Client represents and warrants that:
They have the legal right and consent to share customer data with us
All data provided is accurate and lawfully obtained
Use of our services complies with applicable laws and platform policies
The Client is solely responsible for their business practices and communications.
5. No Guarantees
We provide services on a best-effort basis.
We make no guarantees regarding:
Number of reviews
Review ratings
Revenue, leads, or business outcomes
Platform approvals or visibility
Results vary and depend on factors outside our control.
6. Third-Party Platforms
Our services rely on third-party platforms (e.g., Google, SMS carriers, email providers, CRM software).
We are not responsible for:
Platform outages or downtime
Policy changes or enforcement actions
Account suspensions or limitations imposed by third parties
7. Data Ownership
Clients retain full ownership of their data
We process data only to deliver the agreed services
We claim no ownership rights over Client data
Data handling is further governed by our Privacy Policy.
8. Suspension and Termination
We reserve the right to suspend or terminate services immediately if the Client:
Violates these Terms
Uses the services unlawfully
Engages in behavior that risks platform compliance or reputation
Termination does not entitle the Client to refunds.
9. Limitation of Liability
To the maximum extent permitted by law:
Our total liability is limited to the amount paid by the Client in the 30 days preceding the claim
We are not liable for indirect, incidental, consequential, or special damages
10. Governing Law and Jurisdiction
These Terms are governed by the laws of Quebec, Canada.
Any dispute shall be brought exclusively before the courts of Quebec.
11. Changes to Terms
We may update these Terms at any time. Continued use of services constitutes acceptance of the revised Terms.
12. Contact
For questions regarding these Terms, contact:
[email protected]
